Returns Policy
At usedkitchenequipment.ae, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your purchase, we will gladly accept returns within 3 days of purchase.
Return Process
To initiate a return, please contact our customer service team at [email protected]. Please include your order number and the reason for your return in the email. Our customer service team will provide you with instructions on how to return the item(s).
Return Conditions
- All returns must be in their original packaging.
- The returned item should be new and unused condition.
- Items that have been used or are not in their original packaging will not be accepted.
Refunds
Once we receive your return, we will inspect the item(s) and process your refund. Refunds will be made to the original form of payment. Please note that it may take a few days for the refund to appear on your account.
Return Shipping
The customer is responsible for the return shipping cost. We recommend using a traceable shipping method to ensure that the package is received by Kitchen Warehouse Trading LLC.
Damaged or Defective Items
If you receive a damaged or defective item, please contact our customer service team at [email protected] within 3 days of receipt. We will arrange for a replacement or refund at no extra cost to you.
Contact Us
f you have any questions or concerns about our return policy, please contact us at [email protected]e. Our customer service team is always happy to help.